NEUROTECH AFRICA

Exploring the Benefits of Chatbot Automation for Businesses.

Chatbots have become an important tool for businesses looking to improve customer engagement and interaction. They are able to provide customers with quick responses to their queries and help them find the information they need quickly. By leveraging best practices for utilizing chatbots, businesses can ensure that they are providing

customer experience

How Chatbots Can Help You Deliver Superior Customer Service in Record Time

In this article we shall go through all that it takes to deliver superior customer service to the customer using chatbots, we shall start with the benefits of chatbots, their statistics, how it is implemented, how it is optimized and use cases

nlp

NLP Communities for Data Professionals to Join

Showcasing prospective Natural Language Processing communities where you can participate, advance your career, or gain experience tackling real-world problems.

How Chatbots can Transform Financial Institutions.

The purpose of this article is to describe how chatbots can be utilized in financial institutions. It describes the basic use cases for chatbots and how they can be utilized to alter management procedures. Chatbots have shown lots of advantages to financial institutions like banks that have so far implemented

Effectiveness of chatbots in Banks.

What is a Chatbot? An artificial intelligence chatbot is a piece of software that simulates human conversation to provide a service or assistance. The most common application of chatbots is customer service, but they are also used in the financial institutions like banks to send money, withdraw money, checking bank

customer service

The Most Effective Technique for Reducing Customer Service Time

This article aims to convey the cutting-edge strategies businesses may use to operate more efficiently while yet providing exceptional customer service with minimal to no human effort.

customer experience

Transform Customer Experiences by Utilizing AI and Automation

Highlighting how the use of automation and artificial intelligence technologies has the potential to change how customers interact with the company.

Role of Chatbots in the Banking Industry

What is a Chatbot? An artificial intelligence chatbot is a piece of software that simulates human conversation to provide a service or assistance. The most common application of chatbots is customer service, but they can be used in many other fields like sales, marketing, or healthcare. Chatbots are different from

Build a Swahili Conversational AI with Sarufi

Understand how to build a Swahili conversation Chatbot with Sarufi API.

Swahili Question and Answering

Building Swahili Question Answering App With Haystack

The Development of QA systems is one of the most diverse, fast-moving, and hot topics in the world of NLP and Business. Let's learn the implementation of Swahili Q & A with Haystack and how business leaders can leverage this to improve their customer experience.

Business motivation for implementing chatbots in companies right now

Whatever activity that is happening within your business can be made easy using current effective and fashionable technologies. A study made has shown and proven that CHATBOT technology is the present and future of customer experience and the rest of the business activities. The questions are, is your company aware

sarufi

What is Sarufi?

Welcome to this insightful article about our internal tool for building conversational experience for business.

nlp

Low Resource Languages Vs Conversational Artificial Intelligence

In natural language processing, languages are categorized by whether they are high- or low-resource. Low-resource languages lack data that can be used for machine learning or other processing, and high-resource languages are rich in available data.

Business secrets to differentiate your business and put it ahead of your competitors

The world of artificial intelligence is becoming increasingly competitive. As technology advances, businesses are finding new ways to integrate AI into their day-to-day operations. One such way is through chatbots. As AI technology continues to advance, so does the potential for businesses to employ it in useful ways. Businesses can

marketing

Can Conversational AI be the Next Tool in the Marketing Space?

The popularity of digital platform users recently is intense and accelerating now and then, now if you have business ask yourself are my customers in this race too? No sought and the answer is yes. Now, what are you waiting to keep reading to unlock your potential? The conversation is

nlp

Understanding How to Evaluate Textual Problems

Understanding the concept of what metrics can be used for the evaluation of specific cases/challenges and why is important to any data professional, let's see how textual problems can be evaluated.

Chatbots – New Wave for Customer Care Service?

In the last few years, we have seen a surge in the use of chatbots. Chatbots are computer programs that simulate human conversations. They’re designed to help businesses automate customer service tasks, like answering FAQs or providing support. Many businesses have started using chatbots to provide 24/7 customer

conversational AI

The Future of Customer Service: What You Need to Know About Conversational AI

What do you need to know about conversational artificial intelligence?

digital banking

Redefining Customer Engagement as Digital Bank

This article means a lot to digital banks on how they can use conversational Artificial intelligence to acquire, engage and retain customers.

African Businesses

Working nonstop for 24 hours with a chatbot to boost sales.

With the increasing popularity of mobile apps and websites, people are spending less time on their desktop computers. This has led to a shift in focus towards digital solutions that can be used on mobile devices. From virtual assistants like Siri to chatbots, we’re seeing more interactions through messaging

Data Strategy

The Guide To Data Strategy For African Businesses.

Many African Businesses collect raw data today — However data by itself won't optimize and improve business. Hence African Businesses Leaders need an efficient data strategy that turns data into value to enable stay competitive and profitable.

How you can conquer a negative business reputation and reclaim your reputation

What is business reputation? Business reputation is the status of your business to how good or bad it is upon the provision of goods and services. It is what customers or consumers comment/talk about your business, comments may be good if your customer is satisfied with your services, and

nlp

Filter Swahili SMS by categories using machine learning.

This article's main focus is on providing a method to filter annoying SMS from our inboxes. We'll learn how to group SMS messages based on the purpose for which they were sent.

financial services

How is conversational AI impacting the finance industry?

In leveraging the power of any technology businesses should focus on their challenges first, how conversational AI can create a difference in the finance industry?

Why is Conversational AI becoming so popular these days?

Have you ever wondered how giant companies manage to handle a thousand and a thousand customer requests every single minute? Have you ever thought of how tedious it is for a human to handle this massive amount of requests? Yeah, that is all possible with conversational AI, your virtual Artificial