customer experience How Chatbots Can Help You Deliver Superior Customer Service in Record Time In this article we shall go through all that it takes to deliver superior customer service to the customer using chatbots, we shall start with the benefits of chatbots, their statistics, how it is implemented, how it is optimized and use cases
African Businesses Working nonstop for 24 hours with a chatbot to boost sales. With the increasing popularity of mobile apps and websites, people are spending less time on their desktop computers. This has led to a shift in focus towards digital solutions that can be used on mobile devices. From virtual assistants like Siri to chatbots, we’re seeing more interactions through messaging
Data Strategy The Guide To Data Strategy For African Businesses. Many African Businesses collect raw data today — However data by itself won't optimize and improve business. Hence African Businesses Leaders need an efficient data strategy that turns data into value to enable stay competitive and profitable.
